Last Updated: May 2018
This site is one of a family of websites, mobile apps, and other digital tools (Digital Tools) operated by various ministries related to Charity and Support fund „Romumas“ (Romumas) and governed by this Privacy Statement. Where we use the terms “we” “us” or “our,” we refer to Charity and Support fund „Romumas“ (our Organization).
We are committed to protecting and appropriately handling private and personal information and take your privacy very seriously. We are publishing this Privacy Statement to let you know how we collect, process, use and share your personal information.
The definition of “personal information” will differ depending upon applicable law. In Europe it will include all information that directly or indirectly relates to you, and includes “personal data” as defined by the General Data Protection Regulation (GDPR). Where GDPR or other EU privacy laws apply to you, this Privacy Statement details how you can exercise your rights.
We may, from time-to-time, update this Privacy Statement, so we encourage you to review it periodically. We will notify you (by email or prominent notice on this site) about changes in the way we treat your personal information and how those changes are likely to impact you.
We will generally only collect and use your personal information when it is necessary to achieve our legitimate interests of providing physical aid and fostering spiritual growth, which includes providing guidance, counseling, events, church meetings, and Digital Tools. We may also use your personal information when it is needed to provide you with support or services, or to process donations or to comply with our legal obligations.
We set out below a table where we describe each of the ways in which we use your Personal Information, the types of Personal Information that we use and the legal basis that applies to that use. Where the legal basis is “legitimate interest” we also set out some further details.
You can find more information on the data types we collect in section 4 below.
We obtain personal information about you via:
direct interactions: when you enquire about our activities, engage in an activity with us, make a donation, register through one of our sites or at an event, or otherwise give us your personal information. If you meet with us for discipleship or spiritual advice, we may take confidential notes for spiritual guidance and support. If you prefer that we do not take notes, please let us know. The information you disclose is entirely at your discretion.
We collect the following types of personal information:
application data including employment history, qualifications and references, if applicable;
contact details including email address, postal address, email, telephone number;
financial data including bank account and payment bank details;
financial transaction data including details about payments and donations from you and details of products and services you have purchased from us and activities you have participated in;
historical transaction data including communication history, your past donations, purchases, applications and interactions with us;
identity data including name, date of birth, gender, marital status;
information about family and circumstances information you disclose about your personal and family circumstances;
marketing and communication data including your preferences in receiving marketing from us and communication preferences;
Generally, we will not disclose or share your personal information (including your e-mail address) with anyone outside our organization without your permission. However we may need to use or share your information with our partners and agents who provide goods and services to you on our behalf. Your information may be disclosed:
to public or regulatory authorities;
to third party service providers, including:
We take steps to safeguard your information and we have contractual provisions requiring all third party service providers to respect the security of your personal data and to treat it in accordance with our data protection policies and all applicable laws. We will not allow third party service providers to use your personal information for their own purposes and they will only be allowed to process your personal information in accordance with our instructions.
The following rights under the GDPR are available to you if you are located in the EEA. If you wish to exercise any of these rights, please email us using email address provided at the bottom of this document. We will respond to your request within 30 days of accepting it. Before accepting your request we may need to ask for some identity documentation from you, to make sure we don’t inadvertently provide your personal information to someone else.a. Editing and updating personal information
If you find that your personal information needs to be edited or updated, you can change your personal information directly on the site. Our Digital Tools offer different options for you to access, change, and modify the information you previously provided, such as your donor or customer record (for registered users only), email address, postal address, or to stop a duplicate email.
If one of our Digital Tools does not give you the option to edit personal information yourself or you wish to update the personal information we otherwise hold about you, you can ask us to update it by contacting us using email address provided at the bottom of this document. Please make sure to provide us with all the information we need to be able to address your request, including both the old and new information.
b. Accessing personal information.
You can request details of your personal information we hold. We will confirm whether we are processing your personal information and provide additional details including what kind of information we have about you, where we collected it, how we use it (including the legal basis for our processing), how long we expect to keep it, details of any automated decision making or profiling and the safeguards regarding data transfers to non-EEA countries, subject to the limitations set out in applicable laws and regulations.
If you ask us, we will provide you with a copy of your personal information free of charge. We may charge you a fee to cover our administrative costs if you request multiple copies of the same information or if the requests are manifestly unfounded or excessive.
c. Deletion of personal information.
At your request, we will delete your personal information if:
We will review requests on a case by case basis and we might not be able to comply with your request if we need to process your personal information:
If this is the case, we will notify you of the reasons why your request was rejected.d. Restriction of processing of personal information.
You have the right to request us to limit the processing of your personal information if:
To the extent needed, we may still keep some of your data to ensure we comply with your request to limit processing, or for other legal purposes.
e. Objecting to certain types of processing including automated decision making.
Where we process your personal information based upon our legitimate interests, you have the right to object to this processing on grounds relating to your particular situation if you feel it impacts on your fundamental rights and freedoms.
Where we process your personal information based upon our legitimate interests and where decisions are made by automated processing which has a legal or other significant effect on you, you may also object to such automated decision making.
f. Portability of personal information.
You can request us to send you your personal information in a structured, commonly used, machine-readable format so that it can easily be transferred and used by a third party if:
We primarily rely on legitimate business interests to process your data, but to the extent we use consent to process your data, you have the right to withdraw any consent you may have given us at any time. We will comply with your request promptly.
If you withdraw your consent, we might not be able to provide some of our products and services to you. At any point, you have the right to object to processing of your personal information for direct marketing purposes and we will promptly comply with your request.
h. Filing a complaint with a data protection authority.
We will try to resolve any problems that you have but you are always able to contact your local data protection authority for assistance or to make a complaint.
In our child sponsorship program we partner with Christian nonprofit from USA „World Help“ (worldhelp.net). For the purpose of finding sponsors we need to share personal information of candidates to our sponsorship program with this organization which is located in USA, i.e. in a country outside the EEA. USA is a country with reputation to provide an adequate level of protection. We have established contractual clauses with them to ensure they protect your information and use them legally.
We have put in place appropriate security measures to protect your personal information from being accidentally lost, misused or accessed in an unauthorized way, altered or disclosed. These include technical, administrative and physical security measures to ensure that any information we collect is stored and processed securely.
For example, for Digital Tools that require personal or sensitive data to be collected or displayed, a Secured Socket Layer (SSL) connection is required, to ensure that the data is encrypted as it is transferred to the browser.
We have procedures to deal with any suspected personal data breach and we will promptly notify you and any applicable regulator of a breach in accordance with our legal obligations.
We cannot guarantee that the security measures we implement in connection with the operation of the site will absolutely prevent others from accessing or acquiring any information that you provide while using the site. You can help us protect your personal information by properly protecting your password and remembering to sign out of your account and close your browser window when you finish visiting our site, especially if you are on a shared or public computer.
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We keep your information as long as it is needed to achieve our purposes listed above, as well as for the amount of time necessary to meet any legal, tax, or reporting requirements.
We do not keep your personal information for longer than necessary and up to 7 years after your last interaction with us (e.g. making a donation, registering for an event, or using one of our Digital Tools). We may keep your data for longer than 7 years if we cannot delete it for legal or technical reasons. We may also keep it for statistical purposes. However, if we do, we will ensure that your privacy continues to be protected and only use it for these purposes.
We do not collect personal information from children under the age of 13 beyond what is necessary for them to participate in our online or other activities, such as registering for a camp, conference, applying for child sponsorship or downloading materials. If we discover that we have accidentally collected personal information from a child below the age of 13, we will delete it from our records as soon as reasonably possible.
If a child under the age of 16 attempts to register with one of our Digital Tools, purchase products or materials, or participate in an activity requiring the submittal of personally identifiable information, a parent or guardian must give permission and consent for that child to provide information and register. The only personal information we collect from a child is information that is necessary for the child to participate in activities, such as an address for making a purchase. Parents have the right to request at any time that the information collected about their child is removed from our database.
If you have any questions about this policy or the way we use your personal information, you may contact:
Phone: +370 5 2316 062
Mailing Address: LPF „Romumas“ , Verkiu g. 22, Vilnius, LT-08219
Registered Charity and Support Fund, Registered Charity No. 193194372